Returns & Exchanges

At Chrissy Bales, we take pride in the quality of our beauty products and hair extensions, offering a seamless return process for items in their original, unopened condition within 14 days of delivery. Due to hygiene standards, any products that have been used, worn, or had their security seals tampered with cannot be accepted for return.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and reason for return to receive your official return authorization.

• 2.
  Package Your Items

  Securely place the unused items in their original packaging, ensuring all tags, seals, and protective wrappings remain intact and undamaged.

• 3.
  Ship to Our Warehouse

  Send your package using a tracked shipping service to the address provided by our team, as we are not responsible for items lost in transit.

• 4.
  Quality Check and Refund

  Once our specialists inspect and approve the condition of your return, your refund or exchange will be processed within 5-7 business days.